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Delete
1607 TopicsShow path on recently deleted items.
I get these emails, "You recently deleted 5997 files from your Dropbox account.". Since I dont remember deleting anything I try to figure out what it was. When clicking See deleted files I get this: System.Runtime.Extensions.dl Deleted 17.62KB System.Runtime.InteropServices.dll Deleted 89.12KB System.Runtime.CompilerServices.Unsafe.dll Deleted 15.12KB System.Reflection.Extensions.dll Deleted 15.12KB System.Reflection.Emit.dll Deleted 39.17KB System.Resources.Writer.dll Deleted 17.12KB System.Runtime.CompilerServices.VisualC.dll Deleted 17.62KB System.Reflection.TypeExtensions.dll Deleted 20.17KB It's impossible to know what was deleted. Would be amazing if you could provide a path as well. Then I could see what the hell has been deleted. Now it's impossible.32Views1like3CommentsCan I delete the backup of PC that I can't access using my mobile browser?
I am running out of storage. But I do not have files on dropbox. But when I go to the backups page I saw a device which I think have linked to PC that I don't have access anymore. I cannot delete it. I tried to delete a file of that device then there pop up "delete [folder] from your [device] backup". I don't click backup settings because I don't have access to that PC. So instead I click "I don't have access" and it go me to settings/security and unlink the PC. But after unlinking I still can't delete the device or any of it's file from backup page of my browser. Can anyone help me to solve this issue.Solved47Views0likes4CommentsRemove the delete ability from external user(s)
PLEASE allow us to restrict the ability of external users to delete files and folders in a shared folder. I just ran into an issue where a user, that had edit permission, deleted all of the files and folders in a shared folder. Allow us to restrict the ability to delete by users. Or change the view permission to upload files and folders. This seems so easy to do, yet it doesn't happen. If I'm missing a setting, please enlighten me. Thank you.59Views0likes3CommentsThere's a .canary file causing syncing issues on my Dropbox app.
Hey all! My local backup software failed out yesterday - it reported that there was a file in use in Dropbox. I poked around and found that ".canary" in my Dropbox cache was marked with the syncing icon (round blue arrows). There was also a file "canary.enabled", but that one seemed to be static. When I delete the ".canary" file, it simply reappears. This file doesn't show up on my online account (natch). I can see it on my two linked computers, my desktop (Win 11) and laptop (Win 10). Both are running app version 214.3.5104. I have a basic (free) account. Anyone know what's going on with this canary file? Why can't I delete it? Where did it come from? I'd like to clear it so my local backup will run, but I'm also concerned that this might indicate a security issue, as I have no idea where this file came from. Thanks for anything you can offer!913Views1like35CommentsThe account appears to have been deleted without a warning.
Hello, I hope someone can help. I have had a dropbox account going back many years, and have been using it to upload family photos (and camera uploads automatically from my phone). In October last year, I received an email saying my account had been downgraded as a payment for my plan hadn't gone through—but my inbox is a mess, so I only just saw it this evening. The email said it was downgraded but that my files hadn't been deleted. There was nothing about deletion. However, when I logged in tonight, it's like a brand new account... No files at all, no event/account activity. Has anyone had a similar situation? I'm so frightened that I've lost everything, as this was my backup. I don't know what I'll do if I can't recover my files. That's my wedding, my deceased family members, my whole life going back to 2012... Any assistance at all would be so appreciated. Thank you in advance!112Views1like16CommentsAbility to delete files from the Signatures tab and see which team members can access them.
Dropbox signature feature - the long list of signed files on this page on dropbox.com is not transparent enough. There's no clear way to tell quickly and easily who has permission to view these files. This can be worrying for an Admin! Also, I can't delete / remove these files. When I click on the 3 dots I can only download and preview. Dropbox support confirmed the only way to delete the file is to open each one and delete from there. This is not practical with hundreds of documents being signed. We need to be able to clear / tidy this list easily - bulk delete would be awesome. Thank you.28Views0likes2CommentsFile got reverted to a version from months ago
Hi there! I've been using Dropbox for over 10 years. One file I frequently use is part of my private finances. When I tried to access the file today, it seems to have reverted to a version from Oct 2024?? I access this file from my private Dropbox account on a desktop & laptop. I've only accessed the file through Dropbox, Windows Explorer, and an app called Obsidian. All I do with the file is open it and add data to it; I've never moved, copied, or deleted the file. The file is set be be available offline as well as online in Dropbox. I tried looking through my whole local Dropbox directory on both my laptop & desktop for a file with the same name, maybe it got moved, no luck. I also searched for it in the Dropbox cloud, no luck either. I tried to look at the 30-day file history in Dropbox; it said it only got changed today while I know I open it and save to it multiple times a month. I took a look at the dropbox.com/events page; on days where I know I changed the file, there are no events for that file at all. It's like Dropbox thinks the file got created only today. Please help! This file is very important to me.40Views0likes3CommentsI made a folder online-only, but if I delete it from my computer, it gets removed from Dropbox.
I have reviewed the discussion questions and didn't see what is needed. My laptop storage is almost depleted. I have marked a folder (using File Explorer) as Online Only. When I tried to delete the folder from my laptop using file explorer, I received a message saying it would also be deleted from my Dropbox Account. How can I make sure the folder does not delete from the online Dropbox system. Thanks LloydSolved114Views0likes6CommentsHow to delete my Dropbox Backup files
Hello, I saw that my file box is almost full - Personal Dropbox spaceUsing 22.4 GB of 22.75 GB Regular files (107.9 MB) Backup (21.8 GB) Replay (0 bytes) Shared files (443.9 MB) Unused space (388 MB) I am suprised that I have Backup 21,8gb I do not see anywhere what files are those and how to delete them, because I do not use any backups on dropbox. Can anyone please tell how to delete them, because I do not know even where they are stores and there are no folders with name Backup.21Views0likes1Comment