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1595 TopicsIs it possible Dropbox deleted my photos due to inactivity/being over-quota?
Hello, Has dropbox at anytime removed/deleted photos due to low storage or not accessing dropbox w/in a certain time frame? I have dropbox accounts under two separate email addresses. One has photos and the other does not. I created them so that I could put photos on them so Im a bit confused why Id have an account and no photos and I seem to think the 2nd account had photos. Is there anywhere I can check as to the history? What could have happened to my photos? I did look through some articles and didnt really understand them...other than asking if the photos stored on DropBox are somehow connected to our PC's? There was something mentioned about syncing them. I only recall adding photos to drop box as a storage device. idk honestly. Thanks for any information you can provide.14Views0likes3CommentsMy account was closed, but I already paid for my subscription. What is happening?
Is there somebody who can tell me how i can get reach anybody from dropbox in person. They closemy 2 tb account but ive paid 119.88 euros for that. I tried for 2 weeks tobget in touch with dropbox but i get nowhere?39Views0likes6CommentsI deleted a backup, but it is still using storage. Why?
Hey all, I recently deleted a backup of an old external drive from the Windows client. This should have freed up storage in my account - however, it is still using the same 608MB, even after waiting for two days. There are no files in the "Deleted files" section either. What do I have to do to free up that storage?27Views0likes2CommentsI deleted a photo from my phone and it got deleted from Dropbox
I deleted a photo from my phone while I was out. When I got home there was a dropbox notification that the photo had been deleted from Camera Uploads. Earlier support says this shouldn't happen. How do I disable this feature?16Views0likes1CommentAnd old 2017 was overwritten, and now I can't restore to an older version of it.
I have an old file, which was created in 2017. This file has been in my dropbox since then and was not changed until today. Today, by accident, I've overwritten that version with some unintended changes to the file. I immediately tried to recover the old version of the file, but the 2017 version is not available. I have a Free Plan. From my understanding, Dropbox has always been able to restore files to the previous version, regardless of when it was last saved (in this case, in 2017), as long as the current change was made within the last 30 days. If a change was made more than 30 days ago, then, the old version would be lost. Since the only change was made today, why can't I recover this file any more? Has something changed in the way Dropbox works? Thank you for your help!33Views0likes3CommentsCan I select all files uploaded on a particular date?
As part of an attempt to move a Photoshop Elements catalogue, I moved thousands of photos out of Dropbox for safekeeping, offline so they'd stay intact on other computers and in the cloud. Then after installing the program I did the work to prepare for the photos to be indexed. Then I moved the photos back into Dropbox but forgot to take the computer offline, so all 27.5K+ files have now synced to the Cloud. But because they had the same names I now have the originals and copies. Is there a way I can identify all the Dropbox files that were uploaded today, or any particular date, so I can delete only the copies?20Views0likes2CommentsHow can I get my corrupted data back?
Dropbox has gone whaco. my files are weird, some missing some strangely corrupted. What has happened and how can I retrieve /extract my stuff? Had files for over a decade. Lenovo windows 10 support was failing so I bought a mac. Moved files to Dropbox. got notices of nearly full. stopped adding files. Can no longer open the Lenovo (says: missing operating system) Access from macbook now scrambled and weird. How can I get my data back? I',m devastated245Views0likes3Comments