You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Account Access
1736 TopicsI have been billed for an account I can´t access
Hi, I have been billed for an account I can´t access and since I can´t access the account I can not get any help from the billing team? Does anyone know how I can get in contact with a real person at dropbox the chatbox is not very helpful? I also tryed to search for the 12diget code using this tool provided, but it does not find anything.3Views0likes0CommentsI can't access my account after cancelling the Business plan
Haven't been able to access my account after business team was cancelled and all individual accounts are not able to sign in even though they all were created and separated before the business team and I didn't resubscribed to the plan. My main account is not accessible anymore even though I was still using it often and was created before the others. I was supposed to get help from Dropbox support to get access to my account again but I never received or got an email.46Views0likes4CommentsHow can I log in to Dropbox Sign?
Our company has a DropBox Essentials account, which we use primarily for the DropBox Sign (formerly HelloSign) service. Ever since we signed up for DropBox Sign I have had problems logging in. I go to DropBox Sign and enter my email address and get the strange message: "Looks like there's already a DropBox account with this email. Continue with DrobBox" And from here I have two links to "Continue." I haven't used DropBox for a few months and it's disheartening to colme back and see that nothing has changed. Can someone please answer the following questions: Is there an actual DropBox Sign web site? Or am I supposed to sign in on DropBox (dropbox.com)? If there is a DropBox Sign web site, can someone please supply me with a URL so I don't have to go through this confusion every time I log in?13Views0likes2CommentsI tried to log in to my account but a new one was created with the same email.
i tried to log in today to my account but a new one created and all my data are gone! i have emails that i can prove that i had account where people sharing stuff with me! i don't want to talk to robots! i want to talk to a human to resolve this! i have lost all my data!!!! please help!!37Views0likes6CommentsI want to cancel an inaccessible plan and get a refund for it.
I stated an account for a company I used to work for. The company closed and I no longer have access to the email address or password used to set up the account. I would like to cancel this account and recoup an refund available.31Views0likes6CommentsI need help accessing my Dropbox account, since I no longer have access to the email.
Hi Guys, I had an old account user with Drpbox (since 2010)! In this year i have changed my ISP from Fastweb to Vodafone. My fastweb mail (the Dropbox user account) it's EXPIRED!!! In addition, So that I don't miss anything, i have changed my phone and i can't do the recovery hardware procedure! So i have lost my spaces! Someone can help me to move my data from the old account ziny**fas**.it to the new one? Thanks34Views0likes5CommentsNeed to terminate subscription on account I no longer can access via email
I need to cancel a subscription on an account that I no longer have access to via email. the email associated with the account is a work email that was terminated. I am currently still being charged a subscription fee. Who can I contact to assist with cancelling this subscription?16Views0likes1CommentRemoving one of the Dropbox accounts linked to my device.
I would like to remove ONE of the TWO Dropbox accounts installed in the Windows Explorer of my computer. Do I have to delete the Dropbox programme from the computer first, then reinstall and connect just the ONE I would like to keep there? Or is there a better way? Will anything be deleted from the account(s)?23Views0likes2Comments