You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
My email address is no longer active, so I can't login to Dropbox
Hi, the email that was used to setup my dropbox account is no longer active. I am therefore unable to access my account. I need to access so that I can update the email to my new email. I pay for my subscription. I am at a loss on how to contact Dropbox to help me.
I saw this message "Please enter access code for this version of Dropbox", but now it's gone.
I'm recently switching over from another cloud platform, and when I just clicked to use it for personal on the free plan it said 'Please enter access code for this version of Dropbox' It only popped up for a second, does anyone know what this is and if I have to be worried about it? Thanks!
Linked accounts when using the desktop app. Is it possible?
I am a consultant working with multiple businesses. I recently added a new customer, and they added me to their Dropbox. When I set it up, Dropbox linked my previous account onto my new account, meaning I can see the previous account's files when I log into the new account, but I cannot see the new account's files from the previous account's login. But what I need is to add the new account onto the previous login so I can access both accounts from my desktop app. Please help!
comment enlever l'accès à mon compte à Google?
j'ai un compte dopbox; lorsque j'ai voulu me loguer sur un nouvel ordinateur Dell sous windows, j'ai reçu une invitation à me connecter avec mon mail google. J'ai fait l'erreur d'accepter et en fait je m'aperçois que j'ai créé un nouveau compte . je ne peux accéder à mon ancien compte qu'en passant par le dropboxweb. j'ai supprimé dropbox puis retéléchargé, et losque j'ai voulu me loguer j'ai vu que mon compte basé sur le mail google est réapparu! comment faire pour m'en débarrasser?
I need help accessing my Dropbox account, since I no longer have access to the email.
Hi Guys, I had an old account user with Drpbox (since 2010)! In this year i have changed my ISP from Fastweb to Vodafone. My fastweb mail (the Dropbox user account) it's EXPIRED!!! In addition, So that I don't miss anything, i have changed my phone and i can't do the recovery hardware procedure! So i have lost my spaces! Someone can help me to move my data from the old account ziny**fas**.it to the new one? Thanks
I have been billed for an account I can´t access
Hi, I have been billed for an account I can´t access and since I can´t access the account I can not get any help from the billing team? Does anyone know how I can get in contact with a real person at dropbox the chatbox is not very helpful? I also tryed to search for the 12diget code using this tool provided, but it does not find anything.
I can't access my account after cancelling the Business plan
Haven't been able to access my account after business team was cancelled and all individual accounts are not able to sign in even though they all were created and separated before the business team and I didn't resubscribed to the plan. My main account is not accessible anymore even though I was still using it often and was created before the others. I was supposed to get help from Dropbox support to get access to my account again but I never received or got an email.