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JohnnyDogman
Collaborator | Level 8
Joined 7 months ago
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Re: Unable to open docx file on Dropbox preview page so I cannot see what the comments are referring to
Hi trueocean, here are some steps you can try to resolve the issue: Refresh the Page: Clear Browser Cache: Clear your browser’s cache and cookies, then attempt to open the file again in the Drop...208Views0likes4CommentsRe: Can I restore older shared folders, that were deleted 60 days ago, if I upgrade my account?
Hi, aarons1 Unfortunately, once the 30-day recovery window has passed on a Basic account, the deleted files and folders are permanently removed from Dropbox. Upgrading to a plan with a longer restor...221Views0likes0CommentsRe: Available Offline not working on my Windows 11 laptop, I have a brown box icon
Sorry to hear about the trouble you're having. Here are some steps to try and resolve the issue: Check Smart Sync Settings: Ensure your files are set to be available offline. Right-click on the...503Views0likes0Comments