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Forum Discussion
fransvandervleuten
2 months agoHelpful | Level 6
My saved (InDesign) file is not synced after saving it on my Mac
Hello,
Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesig...
JohnnyDogman
2 months agoCollaborator | Level 8
Hi Frans,
I understand how frustrating this situation can be, especially with a client depending on your document. Here are some steps you can take to troubleshoot the syncing issue:
Check Internet Connection: Ensure that your laptop has a stable internet connection.
Verify Dropbox Sync Status:
- Click on the Dropbox icon in your menu bar to check if syncing is paused. If it is, click Resume syncing.
Check File Location:
- Make sure the InDesign file is saved in the Dropbox folder on your Mac Studio. Sometimes, files saved outside the Dropbox folder won't sync.
Refresh Dropbox:
- Try quitting the Dropbox app on your Mac and restarting it. This can help trigger a sync.
Check Version History:
- If the file is saved in Dropbox, you can access the version history to see if the last version was saved before you left. Right-click the file in Dropbox and select Version history.
Manual Upload:
- If all else fails and you have access to your Mac Studio, consider manually uploading the latest version of the InDesign file to Dropbox from your Mac.
I hope these steps help you resolve the issue quickly!
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