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Shared Links
935 TopicsDefault Share Option should be "View" not "Edit"
Hello, I am a Dropbox business admin that shares a lot of links with people outside of my organization. I'm not sure when it happened but as some point the default for sharing switched from "View" to "Edit". When you click the "Copy Link" button, it creates an edit link, not a view link. When you click the three dots, then go "Share with Dropbox", and the pop up window appears, the default is "can edit". Furthermore, in the dropbox app (Finder on Mac), the "Copy Dropbox Link" option creates an edit link. I'm sure I'm not the only one who does not want random people being able to upload to my dropbox. To be sure, I do not want to get rid of "Edit", but making it the default seems an odd choice. This means that even the most diligent of user (myself) accidentally sends Edit links. People who are not diligent send them exclusively. Thank you!16KViews30likes27CommentsUser restrictions on bulk deletion or moving
It would be great if it were possible to set a user so they cannot perform bulk deletions or moves of files. One of the users, who does not have admin rights, accidentally moved a folder with 350,000 files. As a result, we lost the functionality of the links when returning the folder back. It would therefore be great if some users could be restricted so that it is not possible to move or delete files beyond a certain quota.224Views1like3CommentsBanned for files containing malware
Hello there, I recently got banned for sharing links with malware, however I know for a fact that the files I'm trying to share do not have malware in them. They are accessibility enhancements for people with vision impairments attempting to utilise digital audio workstation software. I've been banned for high traffic before, but not once have I purposefully attempted to share malware. As a user of a free Dropbox account, I can't email Dropbox or open a ticket so how can I get some assistance with this? I'd greatly appreciate any help. Have a great day TIASolved1.1KViews0likes20CommentsCan I password protect folders while on a Family plan?
I have created a link for viewing and other than "who has access" all other toggles are greyed out. I have the Family plan https://www.dropbox.com/family and unfortunately, I cannot find anything that specifically tells me whether this option is allowed or not. I thought there was an option for securing files. When I go here: https://help.dropbox.com/share/set-link-permissions I can see plans like "Standard" have this option, but then when I go to compare planshttps://www.dropbox.com/plans neither the "standard" nor "family plan" is listed for me to even see what options are included in these plans. Can someone please tell me how I find out exactly what is included in what plan?Solved88Views0likes2CommentsMy sharing got suspended
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Could someone please show me how to rectify this issue? -When I click through to support it says support is no available with my plan -When I review the list of violations I don't believe I'm in breach of any of them -I can't see anywhere to accept any new terms of service Thanks in advance! 🙂89Views0likes2CommentsI can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?61Views0likes1CommentCannot share any links
Hello, I have been a Dropbox user for several years now and I use Dropbox as the main way to share files for my business. Recently I uploaded some files and shared it to a friend and since then I was banned from link sharing and I did not receive any email detailing how to resolve the issue. The error I get whenever I try to share a link is the following: Can’t share file Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. I've contacted customer support by chat and email, however, they have been extremely slow and unable to resolve the issue in a timely manner. I have also permanently deleted any files that could be causing the issue as well. Im sure this is a false positive but I am still banned from sharing. This error is negatively impacting my business and I will delete my Dropbox account and switch to a competitor like Box if this issue isn't resolved ASAP. I read several post from this forum mentioning other users experienced the same issue and it has been years with no resolution. This is not an option here. I'll will contact Dropbox by X as well and leave several negative reviews if this is not resolved soon. I just want to fix my link sharing and resolve this issue ASAP. PLEASE ADVISE.105Views1like4CommentsI get an error when downloading from a shared link.
Hello I used to be able to download from web links emailed to me. But recently I cannot. The download will not start. It starts to cycle like the download is beginning then an Error screen pops up. See below. Can anyone help??282Views0likes6CommentsWhich plan is good for users to upload files to my account, and to download my videos?
i want to create an online digital product website where i want to sell my files and my video online,i want to link drop box account with my website so as to acess all my video right from website and upload them to my website and fix a price to it without coming to drop box account through a plugin, My question is,if a client visit my website and pay for a particular product,can such client be able to redownload the same product at any time from my website.please help. also suggest the plan that will be convenient for me to achieve that,i only have one terabyte video,also how to go about my question please?101Views0likes2Comments