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Promotions
148 TopicsI can't see my Seagate hard drive Dropbox Backup offer in my account nor an option to cancel it
I've recently purchased a Seagate Hard Drive and it came with a Backup plan offer from Dropbox. I have activated it and I'm backing it up as we speak, although when I go on my subscriptions page, it doesn't show me any information about this offer, it just says I have Dropbox Basic and that I'll be charged 8 Dollars a month. I can't even cancel the subscription after 6 months free offer ends. Any advice on how I can resolve this painlessly? I don't want to cancel the offer, although I don't appreciate not having the option to.18Views1like2CommentsHow can I access my old account with my redeemed HP promotion on my new computer?
i had a promotion with my newly bought HP laptop, unfortunately i have lost all the access as my pc was wiped out including the recovery drive to install the official windows copy that was included. while i installed another copy of win 11, i don't have access anylonger to my dropbox and unfortunately i made a new account assuming it will connect me to my redeemed promotion. but it went to a completely different direction. is there anyway to get back my official windows copy + the promotion for dropbox?42Views0likes5CommentsHow can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud?
I have both an Adobe Creative Cloud and a Dropbox Plus subscription. I recently saw that I could be saving 50% on my Dropbox Plus sub. It has only recently renewed but as my work situation has changed I need to cut some costs while I seek new work. I want to keep my subscription but want to take advantage of this offer I'm entitled to. Could someone let me know if they've been able to do this? When I click Redeem Offer it says I already have a Dropbox Plus plan. I've been paying for Adobe for 30 years and Dropbox for 15 years. Many thanks! https://creativecloud.adobe.com/cc/discover/article/creative-cloud-perks?promoid=T32PLP96&mv=other&locale=en-AU4.9KViews6likes52CommentsIsn't the HP + Dropbox promotion of 100 GB indefinite?
I was offered a 100 gb storage (indefinitely as i remember) as part of buying HP laptop and redeemed the code. it was showing 100 gb till last time I checked (January I guess but not now).. why's that or was it just for some promotional time?18Views0likes1CommentI claimed my Seagate promotional space, but my Dropbox account still has 2GB.
Hi community, I got an offer from Dropbox to upgrade to plus for six months with my purchase of Seagate harddisk. I activated it but I am still having only 2 GB storage. It shows that I am a plus member account holder on my android application, but still no upgradation on any other facilities. The support is also pathetic as i cannot chat with anyone because that feature is only for plus member. Really disappointed with Dropbox. I have attached the screenshots of the activation email and the screenshot of my android device where it shows that I have plus account. [personal info removed per Community Guidelines]43Views0likes3CommentsHow to redeem the HP promotion?
I purchased a brand new HP PC and received an offer of 100 GB of Dropbox space free for 1 year. I agreed to the Dropbox and HP offer terms, logged into my account, followed all prompts, and did NOT receive anything!!! Why have I not received my promo space, and when will the offer actually be honored? By the way, I have read the "How to redeem the HP and Dropbox promotion" article (https://help.dropbox.com/storage-space/hp-promotion), its FAQs and Terms, and can confirm that I am NOT ineligible for the promotional space.72Views0likes12CommentsWhy has my 100GB promotion from Acer not been activated?
Hi, I've read a previous post about this promotion, but the steps weren't very clear on how to take advantage on this amazing offer. Could you please provide a simple, step-by-step guide for me to follow? I'd also like to mention that I have Autism and I need instructions to be as clear as possible. I'm using AI to help me write this message. Thank you, Caitlin67Views0likes10CommentsI can't activate the 100 GB quota promotion from HP, why?
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and the HP + Dropbox 100GB promotion has not been effective. I also also complete www.dropbox.com/gs I request help, it should have 100GB. Thanks.19Views0likes1CommentI received a 25GB HP Promotional dropbox space increase, yet I should have received 100GB
Hello, I took some time to review the terms of your HP Promotion: https://help.dropbox.com/accounts-billing/space-storage/hp-promotion The table indicates that HP Devices purchased on or after 9/1/2020 are to have a promotional offer of 100GB of Dropbox space for 12 months. I purchased a HP 15t-dy200 Touch Laptop directly from HP's website on 11/26/2020. This laptop was assembled new on 12/03/2020, and was delivered on 12/10/2020. By all accounts it should have the 100GB Dropbox offer, however it only came with the 25GB offer through the pre-loaded software, which was added to my account. Is there any way that support can fix this? I have receipts for my laptop purchase. Thanks.Solved9.5KViews0likes81Comments