You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
A collection of issues
Over the years I've lost some HDs to crashes and I tend to be lazy since these days you can take millions of photos and videos then just dump them on the cloud to never check them out later because you have too many things going on. Such is the case with a HD which was starting to give me some issues. It was nearly full and many of my files had become corrupted. So I started to move the files off the local drive, which included my Dropbox folder. I tried redirecting Dropbox to the new drive, but it kept stopping the sync. I believe because the existing drive was having problems/was nearly full. I was able to restore all but one folder from other backups. In this folder, even though I have Admin rights and ownership, I get an error code (which has been posted here before) Error 0x80070780. All the files have a storage carton icon in the lower left (meaning they are accessed through the cloud (no local storage). All the files show 0 bytes (on disk) the local drive. You can see the size of what the file is supposed to be if it were there. When I go into Dropbox, there is no folder of this name. There are no files of these names. I have checked the trashbin, but it is empty. I've looked through all folders, and this one folder and the 74 items in it can not be found. I'm going to assume that there was a sync issue, but I'm confused why Dropbox doesn't have the folder anywhere on the cloud. What is odd is on the local drive, the folder was created 05/10/2020. All the files inside the folder were dated 09/29/2017. Accessed is 12/16/24. I am not running Dropbox locally because it keeps trying to sync the cloud with my old drive. As I mentioned, I have restored the files (except this folder) and don't want to redirect Dropbox to the new drive just yet, because I didn't want to cause further problems. So I'll wait to see what response I get from tech support. Any assistance would be appreciated.
Slow response using Dropbox for Python
Hello, My python code has been working well for months. Within the past 48 hours, the files_download command in the snippet below (with tokens obfuscated) has started to take about 45 seconds while previously it was instantaneous. It is the last line that is the culprit. import dropbox DROPBOX_APP_KEY = "?????" DROPBOX_APP_SECRET = "?????" DROPBOX_REFRESH_TOKEN = "????" dbx = dropbox.Dropbox(app_key=DROPBOX_APP_KEY, app_secret=DROPBOX_APP_SECRET, oauth2_refresh_token=DROPBOX_REFRESH_TOKEN) metadata, f = dbx.files_download('/alerts.csv') Any suggestions? With thanks, David
I signed into my account and all my photos are gone
A few months ago I received a message from Dropbox that if I didn't sign into my account all my photos would be deleted. My Dropbox was full and I hadn't added any photos for quite some time but did want to save them. So I signed in, updated my email address and looked through all the photos. I thought that was all I had to do. This week I got a similar email stating I needed to do something because my Dropbox was full. So I signed in and to my big surprise all the photos were gone! Is there any way Dropbox can restore these photos or am I screwed?
I'm over my storage limit but can't access my files to delete them
I have exceeded the storage limit for quite a while, but both the website and app will not allow me to access the files to delete them. How do I get to the files so I can delete and stop the emails trying to get me to upgrade? ThanksI deleted my Dropbox account, but my files were online-only and I can't open them.
I closed down an old account and downloaded the files. I have since learnt they are locked..... the accounts have been deleted. Pretty angry this isn't made obvious, but anyway...... is there any way we can unlock those files?
