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How can I restore my account to a version with older files?
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as memory got full) so now I have incorrect contents on the Web dropbox. I cannot use the rewind facillity as its a basic account (tells be to go buy an upgrade if I try and rewind a folder}. To get back to my dropbox before it got accidentaly updated with old stuff, my idea is to to uninstall dropbox from Desktop and delete the local dropbox folder. My Laptop was not turned on at the time so that holds the correct Dropbox contents. If I now log into my dropbox web account via a browser and delete all files and folders in the web account and then turn on the Laptop, will the dropbox on my Laptop Sync/upload to the dropbox account and effectively recreate the correct contents. on the Dropbox Web account. I can then re install dropbox on the Desktop and the dropbox will now download from the Web and be correct on the Desktop. Will this work please? Thank you in advance for community member(s) help
Dropbox Rewind - can you only go back as far the day when you sign up for Dropbox Plus?
I want to revert to a version of a file from a couple of days ago, so i have signed up toDropbox Plus to get the Rewind feature, but I don't seem to be able to see any changes before the time I boughtDropbox Plus. Is that to be expected?
Can I restore a file with Dropbox Rewind, if I upgrade my account?
My co-worker deleted lots of files and folders from our shared Dropbox. We're both on Basic. I have recovered many of them, but a crucial excel file is missing from one of the folders. If I pay for an upgrade and Rewind, might I be able to get it back? There's no sign of it anywhere. thanks! Jill
Rewind fails to work and requires support assistance
Hi ... Please see the screen shot below of Rewind failing to work correctly. This fault can be replicated using different PC's OS's and Browsers. It would seem that the root cause for us is an Account or Folders having a lot of historic high data activity after the restore date. (e.g A User wants to restore data from the 22nd July but rewind fails because there was a lot of Data transfer activity in their account on the 8th August). In our case we have a 1 Year rewind option but we can't go back further than three weeks because of historic file changes, pluswe do not have 24/7 support. How do we fix this ? (I can supply a capture video of Rewind failing)
Can I roll back my Dropbox account to 1-2 years ago with a specific subscription?
Hello! I moved files from Dropbox to Google Drive. I'm not sure exactly when I did this move; it was somewhere around 1-2 years ago. I realized this morning that some of the files never properly transferred to Google Drive (the folders are all there, but the files are not). I'm trying to figure out a way to restore the Dropbox file. I can still see one file on the dropbox app, because it was starred but I cannot see two other files that I'd like to access (the two others were not starred). Is there any way to go back 1-2 years? Do I need a specific version of dropbox to do this?
Dropbox Rewind isn't restoring any files, why?
Hi I need to rewind the history of several files in my Dropbox. I have a Dropbox Plus subscription. For reference, these are images. I thought I would try rewinding one file first before trying to rewind an entire folder. I found the history no problem and received a confirmation that I have rewind has occurred. Only problem is that no change has occurred. I then tried rewinding a folder. Still no change. Is there some sort of time delay in rewinding files or folders?
