We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Pomogacs
3 years agoExplorer | Level 4
recover deleted files via dropbox
Hi there! Probably when I did, I was dense and made a stupid mistake. When I downloaded dropbox for my desktop, the system started synchronizing my desktop with the Dropbox acount. I stopped tha...
- 3 years ago
Hey Pomogacs, thanks for the speedy reply!
It sounds like you permanently deleted the files off of your device then. In this case, there's not much we would be able to do, if any.
Can you also check your events page, and let me know what you can find there?
Megan
Dropbox Staff
Hey Pomogacs, let's see what we can find on this!
It seems you enabled Computer backup on your end.
Have you also emptied your device's trash after deleting the content?
If you search in your File Explorer for an example file name, are you able to locate any files? Let me know if you're also able to see the content in Dropbox.
Thanks a bunch!
Pomogacs
3 years agoExplorer | Level 4
Hey!
Im not sure, because I stopped manually, when dropbox wanted to upload my dekstop.
No, I didn't delete anything from the trash. And the file explorer found nothing.
When I deleted my desktop via the dropbox link, the system throw a window about the "files are too large" or something else, and would you like to delete it, I pressed yes, beause I tought, I will delete only from dropbox.
- Megan3 years agoDropbox Staff
Hey Pomogacs, thanks for the speedy reply!
It sounds like you permanently deleted the files off of your device then. In this case, there's not much we would be able to do, if any.
Can you also check your events page, and let me know what you can find there?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!