"Something Went Wrong on Our End"

[DiamondKesawn]

I have been getting this message all morning. Is this happening to anyone else?

[Jay]

Hi @DiamondKesawn, thanks for bringing this to our attention.

What are you viewing on this page, the Dropbox site in general, a shared link, or something else?

This will help me to assist further!

[Sheila8]

I've been in Dropbox all morning and all of a sudden I get the "Something went wrong on our end error".  I checked and there are no system outages.  What else could this be? I've cleared cache and done everything else I can think of.  

[DiamondKesawn]

Hi @Jay,

I am on the Dropbox site in general. Upon logging in, nothing comes up. The right side panel just spins and any folder I click on provides me the noted error message.

[DiamondKesawn]

Same thing on my side. Are you on a MAC? 

Based on some of the other discussions this seems to be consistent with MACs.

[Sheila8]

On a PC / Chrome

[Jay · Accepted solution]

Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running.

[DiamondKesawn]

Mine is back up and running now. Thank you!

[Jay]

Thanks for the update, let me know if you experience this behavior again!