Re: View .eml files on iPhone

Bob E. · ‎05-13-2015

When I travel, I load my travel documents into Dropbox so I can have easy access on my iPhone. Most documents display fine but I am unable to view .eml, (Windows email files), on my iPhone or iPad. I think that I used to be able to view this type of file on IOS devices but no longer. .eml files can be easily viewed on a Windows laptop or Android device. Am I doing something wrong?

andrea m.24 · ‎02-28-2016

Hallo. More than one year went by since last comment on this topic. I'm experiencing the same issue.

I save email message from Mail to dropbox using an iMac. I'm then able to locate the files through my iPhone or iPad, but they are not accessible, I can't open them, no way.

This is not normal, as Mail IS a native Apple application, and 2.eml" is a native Apple format.

What is it, is it a bug or is it me, or my version of Dropbox?

Thanks, please let me know.

Eddy H.1 · ‎05-03-2016

Hello all, same problem here (still). Should be working without third partyprogs. Also rtf-files won't open.

grtz

Roger S.28 · ‎07-30-2016

I am also having the same issue as the O.P saving windows emails but unable to open them and in view of other people having the same issue surprised that the Dropbox team have not resolved this yet.

Mark · ‎07-30-2016

Please note that Dropbox no longer claims to support opening *.eml files as per its help section: https://help.dropbox.com/files-folders/preview

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Rich · ‎07-30-2016

no longer claims

Did it ever? As far as I know, a third-party app has always been required.

Mark · ‎07-30-2016

I based the post on the fact Marie didnt mention the need for any third party app - I, however, always thought you did.

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Tom H. · ‎07-30-2016

I have always had to use a 3rd party app. * Note it has been some time since my need to open one.

Oliver R.4 · ‎09-13-2016

We use Dropbox as company working on Macs and this issue is a major headache. As we save all project related files in a special "tree" on DB we are forced to save them as rtf and all attachments such as pdf, jpg etc. separately. This means lot of work time is used to work around such a "simple problem". I think it is kind of arrogant from DB not to solve this problem. We will check when do the next research (end of the year) and if we find another provide we will definitely go away from Dropbox.

Nasha · ‎11-17-2016

When the dropbox presents itself as the best online archive, even for MAC users, then Dropbox has to find a solution to this serious failure.
- So I save a file and then I do not see?
- It can not be!

nextbeat · ‎11-18-2016

Dropbox team: I need to view .eml files created by apple mail in dropbox on my iPhone. Please make filetype support high priority!!!!

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]