View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Hi Team,
how can i view an email on my Iphone that i have saved in my Dropbox folder? i have to save it in a Text only file to view it which is a pain, i want to be able to simply drag & drop
Cheers Craig
Hi @CBCBH97, thanks for joining the Community!
It depends on how your mail app saves the email message into a physical file.
Generally mail messages are in the .msg format, which isn’t supported to preview on the Dropbox site, and require an external app to read the file.
If your mail app allows you to export files, or drag and drop it, while automatically converting it to a supported file, then you’ll be able to preview them on the site.
I hope this helps to clarify matters!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks Jay for the advice,
I want to be able to drag and drop into a Dropbox folder and be able to read the email (at a later date) out on site on my phone. as you said, my Db on my iphone doesnt support the outlook item and i have to save as a txt file to be able to look at it in my phone which of course is a pain, do you know how i can automatically convert it into a readable file on my iphone or which app supports being able to read outlook on my phone? thanks for your time
Cheers Craig
Just search the App Store for an .msg viewer. There are several.
Thanks Rich,
Will give that a go, cheers..
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!