We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
RGW44
2 years agoNew member | Level 2
Using Dropbox on Android phone. .psafe3 files cant be previewed msg appears
Using Dropbox on Android phone. msg appears .psafe3 files cant be previewed. Same msg for all Dropbox file types. How do I clear this msg?
RGW44
2 years agoNew member | Level 2
I am getting this message when trying to open files, not previewing messages from an app called Password Safe. Up until a week ago I had no problem accessing these files.
.
- Rich2 years agoSuper User II
RGW44 wrote:
I am getting this message when trying to open files, not previewing ....
That is the expected behavior in the app now. Tapping a file will first preview it. You then need to select "Open with..." from the ellipsis (three dots) menu. See this thread for more information.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!