Unspecified Error while opening .txt file Online Only - Windows 11 22H2

[RichieRich1891]

Hi Support,

With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file).

Can this please be fixed?

I can only open these files, after I download the files, by making them available offline.

Tnx.

Kind regards,

Richie

[Manok02]

Just an FYI on this. My client set Microsoft Word as the default txt file program, and it doesn't have the issue. Only when Microsoft Notepad is the default.

[Mur Ami]

Thanks for the information. I just did it, and the problem with txt files remains.

[Manok02]

It is possible that the client didn't do through testing and didn't realize that the files they were opening were actually downloaded to the computer already. I will follow up with them and see.

[Mur Ami]

Ok, thanks for the feedback.

[asm1974]

I am experiencing the same problem with .jpg files, too. (Win 11 22621.1105, Dropbox 166.4.2920)

[Ross_S · Accepted solution]

Hey folks,

Sorry for the delay in getting back to you, but we have great news!

We have a build here of the desktop application that we believe should fix this issue:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-167-3-4684/td-p/654175

Hope this helps!

Ross S.

[Mur Ami]

Great ! I will try it. Many thanks.

[asm1974]

I went to the link provided for the Beta and ended up with Dropbox version 167.4.4719 installed. It did not fix the problem for online-only .txt files when trying to open them with Windows 11 Notepad program. I receive "Unspecified error". I can open the file with a different text editor, though.

[Nancy]

Hey @asm1974! Thanks for giving that a try. 

Before installing the beta app version, did you enable early releases for your Dropbox account via your web preferences here?

Please scroll down that page a bit, toggle the setting On, and try to install the beta app version again. 

Let me know how this goes.

[Mur Ami]

Good news! I allowed the early releases in the preferences of my Dropbox account, then I installed the recommended file above. It worked! Thanks for the solution.