Re: Unspecified Error while opening .txt file Online Only - Windows 11 22H2

RichieRich1891 · ‎12-19-2022

Hi Support,

With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file).

Can this please be fixed?

I can only open these files, after I download the files, by making them available offline.

Tnx.

Kind regards,

Richie

Ross_S · ‎02-09-2023

Hey folks,

Sorry for the delay in getting back to you, but we have great news!

We have a build here of the desktop application that we believe should fix this issue:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-167-3-4684/td-p/654175

Hope this helps!

Ross S.

View solution in original post

Walter · ‎12-19-2022

Hi @RichieRich1891, sorry to hear you're having issues with this.

Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?

Also, does this happen with all files of this file type or does it happen with others as well?

Any additional information is more than welcome!

Walter
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join

RichieRich1891 · ‎12-19-2022

Hi Walter,

Here you can see an example:

Hannah · ‎12-19-2022

Hey @RichieRich1891, sorry to jump in here.

Does this happen with all your online-only .txt files or just specific ones?

And if you try to make one of them available offline, move it out of the Dropbox folder and then back in, does that help?

Hannah
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Miklos · ‎12-21-2022

Edit: Not relevant.

Parfa · ‎12-21-2022

Same issue here.

RichieRich1891 · ‎12-22-2022

Hi Hannah,

For the moment I only discovered it with the .txt files.

If I make it offline, I don't get any errors.

Also if I move the file from the dropbox folder to my desktop and back to the dropbox folder, I don not get any errors.

But is I make the file "Online only" again and try to open it, I get the error back.

But I decided to revert back to Windows 10 for a while, because Windows 11 itself has still a lot of bugs.

Jay · ‎12-22-2022

Hi everyone, is the file marked as online-only, available offline or available as per this article?

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Parfa · ‎12-22-2022

Hi Jay, they are marked as online only.

RichieRich1891 · ‎12-23-2022

Hi Jay,

The file is marked as Online Only.

When I test this in Windows 10 22H2, the .txt file becomes available (White icon, with the green checkmark), when I double click the file.

This is the behavior we need in Windows 11 22H2.