Re: Transcript no option to download or export

Laura__

Hi there

I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate.

I would like to download this transcript and then pair it with the film for offline viewing, as a SRT or something.

However, when I follow the steps to download / copy the transcript it is not working.

has this feature been removed ? I followed the instructions as listed here :

https://help.dropbox.com/view-edit/dropbox-replay-video-transcription#:~:text=Copy%20entire%20transc...

How to download your transcripts in Dropbox Replay

To download your video or audio transcript:

Log in to replay.dropbox.com.
Open the video or audio file you added a transcript to.
In the Transcript sidebar, click “…” (ellipsis) in the upper right.
Download transcript as:

srt file
vvt file
Plain text

Could someone help me out with a work around or suggest what I might be doing wrong?

Cheers:)

FilipDBX

Hey Laura, thanks for reaching out! You should see an option to download transcripts within the Transcript sidebar. I've attached a screenshot to show you exactly where it's located. Please feel free to let us know if you encounter any difficulties downloading the transcripts.

Laura__

Hello

Thanks for taking time to respond.

Maybe we have different version of Dropbox as my screen doesn't have that option ? Unless there is a different way I could find it. See screen https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing shot attached...is it because I am in the UK?

thanks again

Laura__

hello again

Sorry here is a link to the screen shot that you should be able to access.

https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing

FilipDBX

Hi Laura,

Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.

Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.

Laura__

Hi !

It all makes sense now 🙂

Thank you.

Laura