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Sync status stuck on 1 file syncing but I don't know which one it is

Sync status stuck on 1 file syncing but I don't know which one it is

kevin97
New member | Level 2

My dropbox synchronizes other new files normally, but it keeps showing that one file is being synchronized and cannot be synchronized successfully. I don't know what file this is either

kevin97_0-1714277115307.png

 

1 Reply 1

Hannah
Dropbox Staff

Hey @kevin97, welcome to our Community and happy Monday!

 

If you click on your Dropbox icon there, on your system tray, then on your initials and then on "view sync issues", what do you see?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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