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Hello,
i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in the cloud)
now i open my laptop, and dropbox starts to syncronyse that folders downloading all files even i click on the folders and set "online only "also
how to have that folders online only also in my laptop and in all my pcs ?
as i wrote i have marked folders also in laptop as online only but it seems dropbox ignore it and keep donwloading files
thanks for your help
Luka
Hi @exx
You need to manually set the online only option on each device. There is no way of doing this centrally.
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Hi @exx
You need to manually set the online only option on each device. There is no way of doing this centrally.
-
-
-
-
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
this is ok, but why dropbox still try do download files even i set "online only" ?
Hi @exx, I hope you don’t mind me jumping in here.
Is there any chance that there’s a third-party app or program on your computer, that’s accessing the folders/files you set as online-only?
This would be one possible explanation as to why this is happening.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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hi Nancy,
you are welcome...
no no other app or program....
just seems that dropbxo first want to dowonload all files to my laptop before "listenintg" to my "online only" smartsync setting
i suppose that when i set it dropbox just stop to download files... instead it ignore my setting..
Luca
Hey @exx, how are you?
When do you experience this issue? When you reboot your computer?
Do you perhaps have an antivirus installed on your computer, that might also be looking into your Dropbox folder?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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hi @Hannah
no one of these scenerios
no reboot no antivirus..
i just turned on my laptop after some days and dropbox started to syncronize... but is was ignoring i set "only online" in smartsync option,.. dropbox still continued to download files and folders instead on just write name of files
regards
Hi @exx, is this in all folders in random locations, or for specific folders?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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to all folders i set like only online
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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