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Sign in with Google Workspace to edit business file

Sign in with Google Workspace to edit business file

Rebecca S
New member | Level 2

Hello! I am trying to open a doc in Google Sheets and have keep receiving this message: Sign in with Google Workspace to edit business file. I have a google email, but I don't want to sign up to Google Workspace. Can someone advise? 

Thanks!

14 Replies 14

Megan
Dropbox Staff
Hey there @Rebecca S; welcome to our Community!
 
Could you please take a look at this Help Center article and let me know if it helps improve matters at all?
 
Thanks a bunch, Rebecca. 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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JCAndreu
New member | Level 2
Hi There
I’m also having the same issue - I use a gmail email address as my Dropbox account, which is part of a business team. Whenever I try to create editable Google docs I am directed to create a Google workspace account - is there any way to create editable Google docs directly in Dropbox if you aren’t signed up to Google workspace? Thankyou!

Walter
Dropbox Staff
Hey @JCAndreu - thanks for joining the topic here.

To cut to the chase, I'm afraid that you'll need to be signed into the Google account that is associated with your Dropbox account to be able to use the features as outlined here.

Let us know if you have any other questions. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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sabrinad
Explorer | Level 3

Hi there, 

 

I am signed into my dropbox and google with the same email, however I get a message asking me to sign in to Google Workspace. Do I have to use Google Workspace or can I just edit in google sheets?

 

Thank you!

Jay
Dropbox Staff

Hi @sabrinad, are you signed into the same email as your Google account? Are you part of a Dropbox Business team?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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sabrinad
Explorer | Level 3

Hi there, yes I'm using the same email, no I'm not part of a Dropbox business team

Megan
Dropbox Staff

Hi @sabrinad, could you clarify when you receive that message? 

 

If you have any screenshots, feel free to attach them back here, however make sure that your personal info isn't displayed. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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sabrinad
Explorer | Level 3

Hi there, 

 

I receive the message when I select "open in Google Sheets" in the dropbox file. I've attached a screenshot. 

 

Thank you,

Sabrina 

sabrinad
Explorer | Level 3

Sorry here are the screenshots

 

Screenshot (109).pngScreenshot (108).png

 

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