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Selective Sync is syncing files that are not selected.

Selective Sync is syncing files that are not selected.

robbsalzmann
New member | Level 2
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I installed Dropbox on a laptop.  Dropbox is configured to Selective Sync, two fairly specific folders.  However it is downloading everything around that folder starting 2 folders up.  The sync should have downloaded the 12 files in the folders I selected, but instead it downloaded 6237 files!

 

What is happening is the sync is downloading everything under the Aviation folder.  Any files in the Aviation folder are there on my local dropbox folder now as well as all the files and folders in the folders pointed to by the red arrows.

 

What do I have to do to only sync the folders I selected?  2018-01-13_11-12-10.jpg

14 Replies 14

robbsalzmann
New member | Level 2
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"Selective sync conflict"? is that a thing? Where is it documented?

If this were 2 or 3 folders I could see doing what you did. However, there are literally thousands of files being downloaded that are not selected in Selective Sync.

Rich
Super User II
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robbsalzmann wrote:
"Selective sync conflict"? is that a thing? Where is it documented?

Yes.

 

Jay
Dropbox Staff
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My query was just to see if they had the gray icon, that’s all.

Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.

It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:


1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.

Then, use the following link to install the latest stable version of the Dropbox desktop application:

https://www.dropbox.com/download

Let us know how it goes!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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robbsalzmann
New member | Level 2
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Thanks for the clarification. I see the gray icon. I'm going to try the downgrade option to see if that helps.

robbsalzmann
New member | Level 2
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Rich, Thanks for the link.  Reading up now....

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    robbsalzmann New member | Level 2
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    Jay Dropbox Staff
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    Rich Super User II
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