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Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
3 years ago

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
deleting
Desktop and Web
desktop app
Download
Restore or delete
Uninstalling
  • Jay's avatar
    Jay
    3 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi ColinD, thanks for bringing this to our attention.

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

Keep me updated with any progress!
EdNewbold's avatar
EdNewbold
Explorer | Level 4
3 years ago

HOW does one "...first try disabling the computer backup from Dropbox."   I have yet to find this information here or elsewhere.  When I uninstall Dropbox, it automatically removes my Downloads folder!   Not good at all!

 

Thank you.

Ed Newbold

 

  • ColinD's avatar
    ColinD
    Helpful | Level 5
    3 years ago

    I suggest you go to the top of this post and read all of Jays replies.

    • EdNewbold's avatar
      EdNewbold
      Explorer | Level 4
      3 years ago

      I, like hundreds of other people, am experiencing the SAME SITUATION with the Windows "Can't redirect into reparse point, please choose different target path" error.  This is DISGRACEFUL on Dropbox's part that the don't have a solution to fix this and are obviously trying to IGNORE it.  I am so sorry I waster my money on such a lousy company.

       

      If any of you have had this condition fixed, please let the rest of us know how you did it.

       

      Thank you very much,

      Ed in Ohio

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