Re: Paid for my subscription but a pop-up about my trial ending is not allowing me to access my f...
I upgraded to a Plus plan and am not able to view my files or access my account, because as soon as I log in this screen pops up:
I've tried logging out, logging back in, different browsers, with no change. Help - I'm paying for this but can't even access my files.
Thanks for letting us know about this, @Snowpea405.
If you click on this link to your "all files" page, are you able to access your files?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here! Interested in Community Groups? Click here to join!