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Forum Discussion
Opening files from Dropbox on Pages/Numbers/Keynote iPad apps
I have the latest Dropbox App installed on an iPad Pro 2018 running iOS 12.1.4, as well as on my 2012 MacBook Pro.
When trying to open Numbers/Keynote/Pages files in those iPad apps from my Dropbox, I get the message that "file cannot be saved." (There is no issue on the MacBook.)
If I duplicate the file on my MacBook and save it to iCloud, the file will download and open on the iPad, so the issue seems to be the ability to pull from my Dropbox.
I've deleted and re-installed the Dropbox App, switched App Refresh on/off, and done a hard reset of the iPad. Any thoughts?
- Jay
Dropbox Staff
I'm attempting to open the files from WiFi; I've tried two different networks at this point. I've attached screenshots of what I see just before and after tapping the desired file.Error after tapping file.Before tapping file to open Keynote presentation
If I am in the Dropbox iOS app, I oddly can't open files into the respective iOS Pages/Numbers/Keynote app. If I export the file, I get the invalid file name message below; copying a link allows me to open the file, but creates a new file path that iOS auto-saves to iCloud.
Error message after exporting
The occasional file will download and open without a problem. The issue isn't characters in the file name, as some with parentheses, periods, or commas will open, and some without them will not open.
- Jay
Having the same issue on ipados 13.1.
Cant open dropbox files from Keynote, Pages or Numbers.. can browse teh dropbox directory, see teh files - but tapping on one to download I get a spinning circle forever.
I can open teh files in teh dropbox app, and then open in.. but I dont want to keep a local copy.
I'm having very similar problems. Brand new iPad Pro, all latest software and ios. Can't open (large)Keynote files on iPad, neither via Dropbox direction nor via Keynote directly, even after data is ostensibly downloaded into Dropbox.
need Help, this is unworkable for me.
Thank you !
- Jay
