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rjoyce87's avatar
rjoyce87
New member | Level 2
6 years ago

Opening files from Dropbox on Pages/Numbers/Keynote iPad apps

I have the latest Dropbox App installed on an iPad Pro 2018 running iOS 12.1.4, as well as on my 2012 MacBook Pro. When trying to open Numbers/Keynote/Pages files in those iPad apps from my Dropbox,...
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vfxwolf's avatar
vfxwolf
New member | Level 2

Having the same issue on ipados 13.1. 

Cant open dropbox files from Keynote, Pages or Numbers..   can browse teh dropbox directory, see teh files - but tapping on one to download I get a spinning circle forever.  

I can open teh files in teh dropbox app, and then open in..  but I dont want to keep a local copy.

 

Michael V.33's avatar
Michael V.33
New member | Level 2
6 years ago

I'm having very similar problems. Brand new iPad Pro, all latest software and ios. Can't open (large)Keynote files on iPad, neither via Dropbox direction nor via Keynote directly, even after data is ostensibly downloaded into Dropbox.

need Help, this is unworkable for me.

 

Thank you !

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi Michael V.33, welcome to the community. Are you able to export the file to Keynote directly instead of opening it via Keynote or the iOS Files app?
     
    As you’ve mentioned this is happening for large files, I’m assuming that smaller Keynote files work fine? How large are the files that you’re experiencing the issue with?
     
    Keep me posted!
    • Felipe Jodar's avatar
      Felipe Jodar
      New member | Level 2
      5 years ago
      I'm having the issue here.
      • Mahendra V.'s avatar
        Mahendra V.
        New member | Level 2
        4 years ago

        Same problem. But, keynote files open from iCloud Drive.  Hope it helps!

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