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Forum Discussion
Opening files from Dropbox on Pages/Numbers/Keynote iPad apps
I have the latest Dropbox App installed on an iPad Pro 2018 running iOS 12.1.4, as well as on my 2012 MacBook Pro. When trying to open Numbers/Keynote/Pages files in those iPad apps from my Dropbox,...
I'm attempting to open the files from WiFi; I've tried two different networks at this point. I've attached screenshots of what I see just before and after tapping the desired file.Error after tapping file.Before tapping file to open Keynote presentation
If I am in the Dropbox iOS app, I oddly can't open files into the respective iOS Pages/Numbers/Keynote app. If I export the file, I get the invalid file name message below; copying a link allows me to open the file, but creates a new file path that iOS auto-saves to iCloud.
Error message after exporting
The occasional file will download and open without a problem. The issue isn't characters in the file name, as some with parentheses, periods, or commas will open, and some without them will not open.
Jay
Dropbox Staff
Dropbox StaffI tried that, and from tapping on the files in the iOS Files Manager don’t produce anything — not even a download circle that won’t fill or even an error message saying that the file won’t open. (It won’t, also, allow me to view the file “info” accessed by pressing down on the file icon and tapping the black “info” box that pops up.)
As I’ve poked around more, I’ve noticed that some files are accessible and others aren’t, but I can’t see what the distinction is between them.
- Jay
