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On Chrome, every time I refresh Dropbox page, the folder tree gets obscured and folders not visible.

On Chrome, every time I refresh Dropbox page, the folder tree gets obscured and folders not visible.

Soom
New member | Level 2

We are using Dropbox for work on Chrome. Every time I reload the page, the folder-tree gets obstructed by the edge of the frame. Each time I need to manually expand it. The horizontal bar doesn't help either, because it doesn't reveal the far right folder, even though it is scrolled to the maximum (see screenshot).

Screenshot 2023-03-22 at 13.04.00.png

 

3 Replies 3

Jay
Dropbox Staff

Hi @Soom, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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KWTaylor9
New member | Level 2

I have the same issue. I hope dropbox fixes this, as I'm not installing a seperate interner browser just for its use.

Nancy
Dropbox Staff

@KWTaylor9, have you tested this via an incognito window on your browser as well, and the same thing keeps happening?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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    Nancy Dropbox Staff
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    KWTaylor9 New member | Level 2
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