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My .pages documents don't show all elements when I view them on my iOS devices.

My .pages documents don't show all elements when I view them on my iOS devices.

chrisbreen
Explorer | Level 3

I have been viewing my Mac .pages documents in Dropbox for years. But, if I view the documents on my iPad or iPhone it doesn't show any of the text boxes that I have put in the document. I can see them when I view the documents on my. Does anyone have an explanation (or even better a solution) for this?

4 Replies 4

Nancy
Dropbox Staff

Hi @chrisbreen, welcome aboard our Community. 

 

Can you send me two screenshots of what you see on your Mac computer and your iOS devices? 

 

Is this something that started happening recently or have you always had trouble when viewing .pages files on iOS?

 

Ping me when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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chrisbreen
Explorer | Level 3

Hi Nancy - I am not sure it has been happening for a while, but I have only just noticed it as I have started using text boxes more (more recently). The two images show firstly, how the front cover of the document appears when I open it in .pages on my iPad, and secondly how the same document appears when I open it in Dropbox on my iPad.As viewed in .PagesAs viewed in .PagesAs viewed in DropboxAs viewed in Dropbox

Megan
Dropbox Staff

Hey @chrisbreen, thanks for the info! 

 

Have you tried clearing the app's cache, or uninstalling and re-installing the app and seeing what the result will be? 

 

How do you edit the files? What steps do you use? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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chrisbreen
Explorer | Level 3

Please can you advise how to clear the Dropbox cache in ios? 

Re how do I work with the files - I write and edit in .Pages on my Macbook Pro and then (depending on my situation) view them through Dropbox having ade them available offline. 

Need more support?
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Top contributors to this post

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    chrisbreen Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
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    Nancy Dropbox Staff
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