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Forum Discussion
chrisbreen
3 months agoHelpful | Level 5
My .pages documents don't show all elements when I view them on my iOS devices.
I have been viewing my Mac .pages documents in Dropbox for years. But, if I view the documents on my iPad or iPhone it doesn't show any of the text boxes that I have put in the document. I can see th...
- 3 months ago
OK - I have created more 'test' text boxes and for some reason I can see them - I guess there may have been an issue with a particular couple of boxes that I couldn't see - but the problem appears to have gone away. I have also (subsequently) cleared the cache for good measure. Many thanks for your help. Chris
Nancy
3 months agoDropbox Staff
Hi chrisbreen, welcome aboard our Community.
Can you send me two screenshots of what you see on your Mac computer and your iOS devices?
Is this something that started happening recently or have you always had trouble when viewing .pages files on iOS?
Ping me when you’re ready.
- chrisbreen3 months agoHelpful | Level 5
Hi Nancy - I am not sure it has been happening for a while, but I have only just noticed it as I have started using text boxes more (more recently). The two images show firstly, how the front cover of the document appears when I open it in .pages on my iPad, and secondly how the same document appears when I open it in Dropbox on my iPad.
- Megan3 months agoDropbox Staff
Hey chrisbreen, thanks for the info!
Have you tried clearing the app's cache, or uninstalling and re-installing the app and seeing what the result will be?
How do you edit the files? What steps do you use?
- chrisbreen3 months agoHelpful | Level 5
Please can you advise how to clear the Dropbox cache in ios?
Re how do I work with the files - I write and edit in .Pages on my Macbook Pro and then (depending on my situation) view them through Dropbox having ade them available offline.
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