Linking Problems

[Dennis A.]

The whole process of Dropbox's automatic linking of attachments when emailing or texting by Iphone has been very unpredictable and problematic. I remember the days when you could simply point and shoot the attachment in two clicks - maybe three clicks if you had to downsize it. And the recipient(s) always received it regardless of the receiving device or whether they had the Dropbox app. I have waisted so much time fooling with this when people send me or I send them an attachment and all you get is the Dropbox logo but can't open and download the attachment. I see nothing good with this for the users. How do you permanently turn off this linking feature when texting or emailing?

[Walter]

Hi there @Dennis A. - sorry to hear you're having issues with this.

I'm not sure I got this right, but are you referring to the option to add shared links to your Dropbox files in your mail apps or you had something else in mind?

Let us know more and we'll take it from there.