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It takes AGES to download files

It takes AGES to download files

riccardo28
Helpful | Level 5
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I don't know why but it suddenly got super slow, 1 day to download 7gb to give you and idea. I have a family plan. 

 

I've already checked my internet connection and it's fine; I've already tried to download the same files from Google drive and it works fine there; I've already checked the dropbox broadband and it's not restricted and also I've already tried to uninstall and reinstall. 

 

When I tried to upload something it works with no issue, so the problem is related only to download. 

 

I'm a Mac user. 

 

I don't really know where the problem could be !

 

 

10 Replies 10

Walter
Dropbox Staff
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Glad to hear it's sorted now and thanks for keeping me in the loop too @riccardo28 

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    riccardo28 Helpful | Level 5
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