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juanzorz
8 months agoExplorer | Level 3
I no longer see the "Open in > File Explorer" option on the Dropbox website.
Hi, I use the dropbox browser version to find files faster and then, I was also able to open/find in location whatever file I needed by right clicking it in-browser and clicking on "Open in\ File Explorer" option and saving time this way instead of digging through the folders manually.
Now I don't know what happened but this option has disappeared
I am using windows 10, i don't think it matters which browser I use, it doesn't appear anymore on chrome, mozilla, opera or brave
Has anybody else run into this problem? screenshot above is from a friend who still has that option available
- Nancy
Dropbox Staff
Thanks for posting on our forum today, juanzorz.
Is your Dropbox app up and running at the moment? If yes, what’s the syncing status and app version it reports?
How long has it been since the last time you could see this option on your Dropbox account? Are you on a personal account or a Business team (you can double check this here)?
Let me know what you find.
- juanzorzExplorer | Level 3
Yes dropbox app is working fine
My file sync is up to date, I am on version v202.4.5551
The last time I did this must have been about 3 or 4 weeks ago, since then the option disappeared for me.... I have both personal account and business team, only need this for business team though- Nancy
Dropbox Staff
Thanks for checking! Is there any chance your team admin changed any settings in the meantime, causing the option to disappear?
Your friend who can still see this option, are they part of the same Business team?
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