I'm getting an error when opening a PDF file

[SandyDombroski]

Anyone know why I am getting this error message when I try to open a PDF file?

Hmmm… can't reach this page

It looks like the webpage at file:///C:/Users/Sandy%20Dombroski/ATD%20Building%20Group%20Dropbox/ATD%20Building%20Group/2024%20Bills/1TO%20BE%20ENTERED/1SANDY%20TO%20ENTER/84%20Lumber%20%232305-492496%20burrell.pdf might be having issues, or it may have moved permanently to a new web address.

[Mark]

Where and how are you accessing the file?

If its via a shared link then the file is referencing a file stored locally on (what looks like) Sandy's machine. She hasnt created the links correct in the file. 

[SandyDombroski]

Thanks! So, this just started randomly happening. Was working fine and then all of a sudden I get this error message. I can access Dropbox via web but this error comes up when I am on desktop Dropbox. Also getting an error with an excel sheet I just tried to open.

[Megan]

Hey @SandyDombroski, I hope you're doing well! 

Is that a shared link that you created, or that someone else shared with you? 

Have you tried a different browser in order to access it, by any chance? As for the Excel file, is it in your account, or is it also a shared link? 

If you have any screenshots, feel free to send them over. 

Thanks a bunch!

[SandyDombroski]

This is what I get when I try to access this excel file, that I created from another computer.  I have never had trouble pulling files up on this PC though.

My PDFs are now magically working!!! So I am good on that.

[Walter]

Hey @SandyDombroski, could you try making the file available offline before trying to open it on your computer?