Re: Audio Error Iphone

phonghjx

<audio controls autoplay>
<source src="https://www.dropbox.com/scl/fi/xxxxxxxxxxx/xxxxxxx.mp3?rlkey=xxxxxxxx&st=xxxxxxxxx&dl=1" type="audio/mpeg">
Your browser does not support the audio element.
</audio>

Audio runs well on computer browsers on Android phones

The iPhone always reports errors

Mark

What version on iOS are you using?

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

phonghjx

Ios 17.6

Jay

Hi @phonghjx, thanks for bringing this to our attention.

Which browser are you using on your mobile device?

Have you tried changing the dl=1 to raw=1 in order for files to preview directly?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support

Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!

Re: Audio Error Iphone

I'm getting an audio error when previewing a shared link in a browser on iOS only.