I cant open a downloaded zip folder because it is "invalid", why?

[ethan233]

ok, I need help because when I waited a couple hours for a file to download to my pc, it said my internet was slow even though I was running a wired connection and I was like "whatever" but when it finally finished, I went to file explorer and when I opened the zip folder it said "could not open the zip folder because it is "invalid"" now it might be because of the size which is 41,000,000kb but I have seen other people experiencing the same issue with even smaller zip folders like 10mb. so with that being said, does anyone have any recommendations about how to fix this and make the folder openable?

[Jay]

Hi @ethan233, thanks for bringing this to our attention.

It sounds like the zip file didn't download fully, or is corrupted in some way.

Could you try redownloading the file again, or use a different browser when downloading to see if this helps?

Keep me updated with any progress!