I can't view all the files saved on my Dropbox account.

Question

Is there any issue with the files?&nbsp;I am not able to view all the files saved on Dropbox.

Nancy · Answer

Hi sajia! Hope you’re well and thanks for your post.&nbsp;
&nbsp;
Can you clarify what you see exactly on your end?&nbsp;
&nbsp;
Also, which Dropbox platform are you using? Can you provide relevant screenshots?&nbsp;
&nbsp;
Let me know when you’re ready.

sajia · Answer

Hi Nancy,There were a few files on the dropbox, but I cannot see them now. They have not been deleted or moved.&nbsp;

Walter · Answer

Are you using a&nbsp; web browser, the desktop app or the mobile app to view your files&nbsp;sajia?

sajia · Answer

I am using desktop app, however, I have checked on web browser as well. I could not see them there also.Further, I have checked deleted items, I cannot find them.Could you please advise where might those files would be?

Rich · Answer

sajia&nbsp;wrote:
I am using desktop app, however, I have checked on web browser as well. I could not see them there also.

What does your Events page show for these files? Can you see the event where they were added to your account?

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I can't view all the files saved on my Dropbox account.

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