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Every since I installed the new Dropbox on my Macbook, the list of where my files are stored in Excel has gone wonky. For example, when I open Excel and look at the list of files I could open, the file 'spanish vocab' is shown as being stored here:
Macintosh HD/Users/[removed]/Library/CloudStorage/Dropbox/mabword/Spanish
When I try and open the file from this menu, I get the attached message.
However, when I use Finder to locate the file it shows it stored here:
Dropbox/mabword/Spanish
Using Finder, I can open the file.
I'm not sure what is going on or how to fix it. Any suggestions?
Thanks for your help.
Hmm, pretty strange situation, indeed, Mary Ann.
However, since the file can be opened directly from the Dropbox folder, I don't think it has to do with Dropbox at this point.
I see that the file is pinned in the Excel app, right? If you unpin it and then pin the correct file, what do you see?
If that doesn't work, I think you might need to look into it with Microsoft, to be honest.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Whether it's pinned or unpinned, I get the same error message. Here's another question: is there a way to remove these files and folders from CloudStorage? I'm not sure how they got there in the first place, but I don't need them to be in that folder.
Thanks for sticking with me and all your suggestions!
CloudStorage is the location of the Dropbox folder if you have the new Dropbox for macOS version for File Provider.
I'm afraid the location cannot be changed.
This should be your working Dropbox folder.
Is it working correctly otherwise? If you add files to it, do they sync to your account online?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes, everything else working properly, I just wish I could open them directly from the Excel opening screen.
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