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I can't download a file as I'm getting an error

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I can't download a file as I'm getting an error

VVI80
New member | Level 2
July

Hello. I can”t seem to be able to download a file. It keeps telling me that there is an error. I already have the desktop app and I was able to download files before. What should I do?

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Walter
Dropbox Staff
July

Hey there @VVI80 - sorry to hear you're having issues with this.

 

Could you please clarify the size of the file you're trying to download?

 

Also, have you tried clearing your browser's cache or using another browser?

 

Keep me posted! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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