How to turn off remembering the player position of a media file?

[Papito McSwagger]

When opening a mefia file, Dropbox restores the position at which the file was closed.
How to turn that off so that it always opens the file at the beginning?
Thanks

[Megan]

Hey @Papito McSwagger, thanks for posting here today!

Would you mind clarifying which platform you use on your end, when this happens? 

Do you use our website, mobile app or desktop app? Also, does this happen with all of your media files? 

Let me know more, and we'll take it from there! 

[Papito McSwagger]

Hey, thanks for the reply!

This is happening on the iOS app, for audio files (at least .mp3 and .wav) as well as video files (.mp4). I have an iPhone 12, v16.7.2 and the app is up to date.

To better explain my point: let's say I open an audio file that lasts 5 minutes. If I play it for 2 minutes, then leave the player, quit the app and come back, if I play the audio file again, it doesn't start the file from the beginning, but starting at 2 minutes (3 minutes left). It appears to save the last player's position in cache and I wonder if it'd be possible to disable that for all files?

Cheers

[Megan]

Hey @Papito McSwagger, thanks for the info! 

I just tested it on my end with a video file, and it seems the player started playing from the beginning. 

Does this only happen with longer files, or no? Also, have you considered upgrading to the latest version of your OS? 

[zacw]

It is not currently possible to disable this behavior.

[Papito McSwagger]

Hey,

Thanks for the heads up. I did update my phone to the latest update and it didn't change a thing.

Thank you for your support and wishing for an option soon to be able to do that.
Cheers