cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting a 'Failed to fetch' error

Getting a 'Failed to fetch' error

Tidalshine
New member | Level 2

Everything was working fine until about 10am this morning. Suddenly none of my uploaded photos are avaliable to be seen on the photos tab. They still exist in the files section, but the photos tab is completely broken.
Loads nothing, cycles endlessly with intermittent messages saying "failed to fetch, try again later".

11 Replies 11

Grockle
New member | Level 2

I am also having the same problem since the beginning of October, I have two androids, Samsung S21 Ultra and Samsung Note 8, both have the same problem, but on the Mac I see all the photos as I also do when I use the Mac. I have logged out and re-logged in on one, but still the same message. I am using only 10% of my purchased 2TB and have also cleared the cache on the App.  What else can I do?

Jipy
Explorer | Level 3
Same error.
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jipy Explorer | Level 3
  • User avatar
    Grockle New member | Level 2
  • User avatar
    deborama19 New member | Level 2
  • User avatar
    erichusted New member | Level 2
  • User avatar
    anondreamboxuser New member | Level 2
What do Dropbox user levels mean?