Files in Mobile Apps Not Syncing

[calvinhouse]

I saved some files into the Dropbox file on my PC. Two hours later they have not shown up in my account at dropbox.com nor in the apps on my iPad and my Android phone. How can I fix this problem?

[Mark · Accepted solution]

Have you checked if Dropbox is running on your PC? 

What does it say if you mouse over its icon on the status bar?

[calvinhouse]

I started Dropbox up and the files appeared in the other applications. Does this mean that I should start Dropbox each time I log into my PC? Is there a way to keep it running?

Thanks very much.

[Mark]

Dropbox needs to be running to sync. It should auto start up unless you've altered this. 

Possibly worth reinstalling and seeing what happens? www.dropbox.com/downloading 

[calvinhouse]

Thanks. I'll make sure it is autostarting.

[tonyusna60]

I have a similar issue - I uploaded pictures from my Android phone to my Dropbox on my phone. They show up online but NOT IN my Win 11 computer Dropbox.

[Mark]

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@tonyusna60 wrote:

I have a similar issue - I uploaded pictures from my Android phone to my Dropbox on my phone. They show up online but NOT IN my Win 11 computer Dropbox.

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Have you followed the advice already given? I.e. made sure its running on your computer

[tonyusna60]

I reinstalled Dropbox and the problem disappeared. Thanks.