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Re: Dropbox not loading

Dropbox website not loading. Why?

Emery S
Helpful | Level 5
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My 50 person organization is all experiencing Dropbox not loading on the web platform

76 Replies 76

Megan
Dropbox Staff
Go to solution

Hey guys, thank you all for chiming in! 

 

We're undergoing maintenance today starting at 5:00 PM (Pacific), which might be the cause that's preventing you from accessing our site. 

 

Hold tight, and that should be over real soon. You can also check more about this on our status page. 

 

If there's anything else that I can do to help, please let me know! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Emery S
Helpful | Level 5
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Not being able to have our attorneys access their client files is not something that can wait until after 5pm. Is there someone I can speak with directly to try to resolve this?

DimitriR
New member | Level 2
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Dropbox online is failing to load files for multiple users in our organization, are other users seeing this issue? 

kpatterson4
Explorer | Level 4
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We are having the same issues. Has yours been resolved?

schmidtka70
Explorer | Level 4
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Same...

DimitriR
New member | Level 2
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This is not the Mac OS 12 or higher issue, with mac unable to open online only files. I am unable to preview or open files from browser chrome on PC. 

Jose_Alamo
New member | Level 2
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Same here. It gives me access every other time. I been having needing to close and open tab.

Using chrome with Windows (PC)

DimitriR
New member | Level 2
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the issue is presenting on my personal dropbox as well, and is happening on both my

home and work networks

DimitriR
New member | Level 2
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My organization  is experiencing same issue, quick search of posts shows a lot of posts on this issue or similar issue 

DimitriR
New member | Level 2
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DimitriR_0-1701206897727.png

 

 

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