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Re: Can't access files or account on web after login

Dropbox website not loading. Why?

Emery S
Helpful | Level 5
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My 50 person organization is all experiencing Dropbox not loading on the web platform

76 Replies 76

adrianneiza
New member | Level 2
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I am having the same issue as well.

Hotspur8
Helpful | Level 6
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Having the same issue.  Just started a few minutes ago.  Don't you love how they start blaming the user's computer right away?  Dropbox would never be the problem.  

Hotspur8
Helpful | Level 6
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And now it's back.  And Dropbox will never let us know what went wrong.

rACKsTAg
New member | Level 2
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Hey, tech issues happen. At least they jumped on to fix it when they saw that it was impacting more than one user. Happy Thanksgiving!

error-help
Helpful | Level 5
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Not resolved here yet.

 

Thanks everyone for jumping in and letting them know it's not just me.

Jay
Dropbox Staff
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Hi @error-help, if you're still experiencing this issue, have you already been in contact with the support team regarding this matter?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Emery S
Helpful | Level 5
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Error Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.

freshwaves
New member | Level 2
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Hello!  I'm trying to log into my dropbox account this morning, but the blue square keeps spinning, then says an 'error' code.  Any ideas what's going on?  I've tried several times.

 

Emery S
Helpful | Level 5
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Screen Shot 2023-11-28 at 12.56.01 PM.pngNov 28th 2023, 11_57 AM.png

Packaging Designer
New member | Level 2
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Our business account is experiencing these error messages using Windows Edge and Chrome browsers for about 100 minutes or so ...

Need more support?