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My 50 person organization is all experiencing Dropbox not loading on the web platform
None of the above.
Everything was functional as recently as Friday.
Hi @error-help, just to rule everything out, would it be possible for you to also try a different browser altogether?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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No other browser option for this machine, but full access to files with DuckDuckGo on an Android tablet.
Menu links at top left are working except for All files. I can see my image files on the Photos page, and Shared page also loads correctly. Account links at top right function in these pages too. I can view individual files listed on these pages, but any attempt to view folders via these pages or via the Folders list at left however still brings up the error message.
Sorry to jump in here as well, @error-help.
If it's possible, please do install a different browser on this computer and let us know if there's any difference; it would be super helpful.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I'm experiencing this same issue, Hannah.
Nancy, I'm having the same issue. Please help!
I have this same error too. Tried Chrome, Firefox, Safari, tried removing proxies, incognito, signing out and signing in. I also cannot generate links from my app either, and it's not syncing. The status page states no known issues, but it seems to be an issue with Dropbox itself.
I am having the exact same issue. All was well earlier today, but now I can't access any of my files across different teams.
I started having the same problem a few hours ago as well.
I connected my laptop to dropbox as well today. But I don't see how that's related.
The issue exists on my main desktop computer. On both chrome and edge browsers. And on my laptop.
Same error here. Opera on Windows 10.
Tried clearing cookies and logging in again to no avail.
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