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Dropbox website has broken playback of HEVC (h.265) videos

Dropbox website has broken playback of HEVC (h.265) videos

Charles S
Explorer | Level 4

Audio plays fine but there is not video content from the video player.

 

No extensions and no add blocking, developer tools show a lot of server side errors (over 30)

 

 

 

 

10 Replies 10

Megan
Dropbox Staff

Hi @Charles S, I hope you're doing well! 

 

At the moment, we don't have any further news about this. We'll keep you updated if we do.

 

Thanks a bunch!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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