Dropbox options missing in right-click menu on Windows

[Superpetak]

Hi guys,

today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer.

Dropbox version: 183.4.7058

Windows 10 version: 22H2 OS build 19045.3448

Unfortunately I am not sure, what version was installed prior to update.

Any ideas to solve this? Was reading older posts of same issue and not sure how to proceed? Downgrade to older stable and disable updates for a while?

Thanks Petr

[Nancy]

Sorry to hear that, @CliffSmiff. First off, I’d like to know the syncing status and app version of your Dropbox app.

How long ago did you notice the options were missing? Was it after a specific OS or Dropbox update? On that note, I’d also like to know the OS version of your device.

[Windo]

Since few days it also does not work on my mac. horrible.

 

[Walter]

Hey  @Windo - sorry to hear that.

Could you clarify the exact OS version of your computer, and the version and status of the Dropbox desktop app as shown in your menu bar?

Also, can you find another file in your Dropbox folder and control-click on it and send us a screenshot of the options you get?