You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
schmidjd
2 years agoExplorer | Level 4
Dropbox Website Navigation Pane not showing all folders
I have had a Dropbox account for a while, and there are some files that I only store online and not locally to any of my devices.
I have one folder in particular named "Dropbox / _do not synch ...
- 2 years ago
Hey schmidjd, sorry to jump in here and thanks for your patience while we looked into this internally.
We checked back with the team and confirmed that there's a limit to the items that can be shown in the left sidebar which is 250 items at the moment, but we're planning to make adjustments in the near future.
For now, you can try reducing the number of your top-level folders.
I hope this helps clear things up!
schmidjd
Explorer | Level 4
Hi Hannah,
Yes, the same thing happens on both MS Edge and Firefox... see screenshots.
Walter
2 years agoDropbox Staff
Hey schmidjd, sorry to jump in here and thanks for your patience while we looked into this internally.
We checked back with the team and confirmed that there's a limit to the items that can be shown in the left sidebar which is 250 items at the moment, but we're planning to make adjustments in the near future.
For now, you can try reducing the number of your top-level folders.
I hope this helps clear things up!
- schmidjd2 years agoExplorer | Level 4
OK... thanks for the feedback!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!