Dropbox/Mac: "Filename" Can't Be Found

[georgecwbrown]

I can't seem to see anyone else with this issue, but I've had it for a short while now & it's really annoying:

Problem: Most times when I double click to open a file I am presented with the following error. These files are already local prior to me attempting to open them. After dismissing the error & attempting to open the file a second time it is successful & no error presents itself.

Ventura 13.3.1

Dropbox 172.3.7538

[Hannah]

Thanks for the update, Maiwenn!

Hmm, if the downloaded files from the web are also giving you the same error, it might have to do with Excel itself, but let's continue investigating.

If you completely close the Dropbox app, does the issue persist? 

Just make sure the files you'll try to open are set to available offline, before you close the app.

[maiwennoplinus]

Hi Hannah!


So I discovered that dropbox was installed on my google drive instead of my internal hard drive. I've put dropbox where it is supposed to be and tadaaa problem solved 🙂 

But thanks a lot for your help anyways!

Have a great day,
Maiwenn