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Forum Discussion
nevername
3 years agoNew member | Level 2
Download error
Hi, 1) Dropbox download does not work. It says "Failed - download error" when I want to download a .jpg file. This problem occurs with most (but not all) of my .jpg files. Once I press the downl...
Walter
Dropbox Staff
3 years agoHey nevername, sorry to hear about this.
Could you please clear your browser's cache or try another browser and let us know how it goes?
If you still get the same error, I'd appreciate a screenshot too.
Thanks!
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